If you're in the market for a used gimbal, particularly from a private, non-commercial seller (ex: eBay), there are several tips/precautions we advise before deciding to make the purchase.
1. Contact the seller and ask for detailed pictures of their actual gimbal, not a promotional photo. If there are any physical flaws on the gimbal (ex; scratches), it is best that you are made aware before making the purchase.
2. Ask the seller to provide you with a current video showing the gimbal's working status. It is common for users to make DIY modifications to the gimbal's physical state, or even alter the control board's programming (ex: to make joystick speeds faster). Ask the seller if they've ever modified the gimbal in any way, or if it is experiencing any functionality problems.
3. Secondhand/used purchases are NOT covered by our standard warranty.
4. If the used gimbal you are interested in is an older model and is no longer available on our website, then contact CAME-TV to make sure they still have parts available for that particular gimbal.
If you are interested in purchasing our 2.5-15 kg Load Pro Steadicam, you may have noticed that 2 different spring arms are available for purchase. The Strong Spring Arm (L4A) is designed to support heavier loads ranging from 6-15 kg (for camera + battery + other accessories). However, if you have a lighter camera setup, then you can opt to instead order the Light Spring Arm (L3A) option, which is capable of supporting 2.5-6kg loads.
Light arm payload: 2.5 - 6kg (5.5 - 13 lbs) Heavy arm payload (default): 6 - 15kg (13.1 lbs - 33 lbs)
Below is a list of authorized versions of the SimpleBGC GUI software to use with our CAME-TV gimbals. Instructions for connection and use can be found here. If you are unsure of which version below is appropriate for your gimbal, click HERE.