Tag Archives: 7800

If you are already in contact with a CAME-TV support associate regarding a problem or concern with your product, then we recommend sending videos in 1 of the 4 ways listed below. In the video itself, you can simply shoot it with your smartphone and through your POV (or while mounted on a tripod). It is easiest for us to diagnose and troubleshoot a problem remotely if we see exactly what you see.

(Ex: If you are reporting a problem with a shaking gimbal, shoot the video so we see the gimbal in the shot. Do not send a video from the gimbal camera's point of view).

1. Unlisted YouTube Video - Please upload a video to YouTube, save it as Unlisted and then send us the link.

2.  DropBox shareable link - Simply upload the video to your DropBox account and provide us with a shareable link.

3. Vimeo Link (Password Protected) - If you have a Vimeo account, you can upload the video and encrypt it with a password for external viewing. You can then send us the video link along with the password that unlocks the viewing restrictions so we can view it on our end.

4. WeTransfer.com Digi-Delivery - If you do not own or have access to any of the accounts listed above, then you can send us your movies for free using WeTransfer.com. You can send multiple files up to 2GB per email for free and no account or membership is needed.

NOTES:

Why do I need to send a video for support?

- First and foremost, by giving our technical staff a first hand look at the issue that you are reporting, they may be able to recognize the problem more easily and in turn provide a timely solution.

- In the past, there have been incidents where customers have presented false claims of product malfunction/defect in order to receive a replacement for their product (which in truth was not defective). Providing a video is a way to show us and confirm that there indeed a manufacturing flaw with an item that is in need of support and/or repair.

Can I just send the video as an email attachment?

- We'd prefer that you DO NOT send videos through email attachments for several reasons.

1) Our support team uses a 3rd party email ticketing/organization system that limits all attachments to only 7mb. Most videos usually are larger in file size and will not be transmitted successfully.

2) Our email software is very sensitive in its security features, and at its discretion, will put suspicious emails with attachments into a spam/junk mail folder, which we likely will not be able to immediately see.

@vitographyy all setup for a shoot with our original #cametv #7800 #gimbal balanced for his #sonya7 and #nikkor #28mm lens!
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All set up earlier for @itsrilloh 's new music video with @lil_ill2100 testing out my new @cametv 7800 3 axis gimbal with my @sonyalpha #sonya7 and #nikkor #28mm along side my #djiphantom3 for aerial work!!! #vitographyy#nikon #cametv #cametv7800 #pelican1600 #musicvideo #fontana #itsrhillo #sonyalpha #quadcopter #drone #aerialfootage # via Instagram http://ift.tt/22AKV7t

@jfiddles just got his #cametv #7800 #gimbal to film some upcoming car shows! ・・・
Oh, it's lit! 🔥🔥 super stoked to finally get this thing just in time for the upcoming car shows. I'm so pumped. #cametv #cametv7800 via Instagram http://ift.tt/1ptoi6o

@you4reel filming some "over the shoulder" shots with his ‪#‎cametv‬ #7800‪#‎gimbal‬! He's using a ‪#‎panasonic‬ ‪#‎gh4‬ with a ‪#‎canon‬ 24-105 lens

Via Instagram.

@funkymac posted this pic of his #cametv #7800 #gimbal setup with his #Canon #6D and #Tamron 24-70 lens! ・・・
My type of Saturday. 🤗 • #cametv #canon via Instagram http://ift.tt/22fyrFy

@selahproductions filming outside with his #cametv #7800 #gimbal and #canon5d with a #tamron 28-75mm lens!
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Oh the things my job leads me to! #tiling #canon #5d #came7800 #makeitdrain via Instagram http://ift.tt/1McTTy9

BBW Production, uploaded this wonderfully shot short film titled "The Day", about Winter fly fishing in Estonia. The CAME-7800 was used for all the tracking shots in the first half of the movie and also for some shots sprinkled throughout the film. He shot it with a Nikon D7100 with a 18-105mm VR Nikkor lens.

The CAME-7800 gimbal is an updated version of the old CAME-7500 3-axis gimbal. The 7800 has tool-less adjustments on the roll and yaw axis, making it easy to precisely balance your camera for optimal performance. The 7800 can support cameras like the Canon DSLR's to even Micro four-thirds cameras like the Panasonic GH4 - as long as it doesn't exceed the max payload of about 6.5 lbs.

CAME-TV 7800 3 -axis Gimbal

For more information on the CAME-7800 3-axis gimbal click below! Make sure to also sign up for our newsletter to receive updates and information on any new products we release.

CAME-TV 7800 3-Axis Gimbal

The #cametv #7800 #gimbal amongst all of @chupis_filmz's video gear! Thanks for the support!
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Invest in your self, be a leader not a follower. 😉 🙌 🎥 📹 🚁 #DJI #dji3 #konova #cametv #canon #rode #hero4 #gopro via Instagram http://ift.tt/1TxGF5h

@privatesalesescorts posted this BTS pic while shooting their webseries. Using the #cametv #7800 with a #canon5d!
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Shooting Private Sales in Raw with the magic lantern firmware, came7800, 5dII and a vintage Nikon 35mm lens. You can see the finished scene in episode #2. Now on YouTube. #youtubewebseries #indiefilm #filmmaking #bts #canon5d #magiclantern #came7800
via Instagram http://ift.tt/1oQOQ1n

It has been brought to our attention that SimpleBGC GUI version 2.55 b3 is no longer available on the Basecam Electronics website. Since this software is developed externally by a third party company, we have no control over its availability through that site.

However, we know that many of you have CAME-TV gimbals that require this particular version of the software (and associated firmware). So we will provide you with a download link to the 2.55 b3 GUI version by clicking here.

If you are unsure of which software version you should use, then click here.

Kyle SHOX Brown FILMS, posted this promo video of the Bassline Festival that took place in Manchester. He used a Sony A7s with a Canon 35mm F2 and a Zeiss 24-70mm F4 lens - all balanced on the CAME-7800 for the video.

The CAME-7800 is a 3-axis gimbal that is able to hold setups that weigh up to 6.5 lbs, making it perfect for shooters who want to use their DSLR/Mirror-less cameras with a slightly heavier lens. Right out of the box, the CAME-7800 has multiple operating modes that give the shooter different options while shooting a scene. You can disable the follow mode on the pan/tilt, enable the follow mode on the pan/tilt or a "commixture" mode, which allows you to enable the pan but disable the tilt. All the modes can easily be cycled through by pressing the joystick down.

CAME-7800 3 Axis Camera Gimbal

For more information on the CAME-7800 3-axis gimbal click below! Make sure to also sign up for our newsletter to receive updates and information on any new products we release.

CAME-7800 3 Axis Camera Gimbal

Just going to put this out there right now... DO NOT UPGRADE YOUR FIRMWARE, no matter what the SimpleBGC GUI screen tells you. Doing so will completely wipe out your board and can potentially cause irreversible malfunction to your gimbal. And even worse, this course of events runs you the risk of voiding your warranty.

If you are attempting to connect to the SimpleBGC software for the first time, and you receive a pop-up message telling you that you should upgrade your firmware because of a "board vs. GUI mismatch" (as seen below), then it's best that you simply use a different version of the software, rather than upgrade your firmware. When this happens, simply disconnect and then quit out of the current SimpleBGC that you are using and then download the software version that is closest to the firmware version that the pop-up message is recommending.

simplebgc_firmware_screen

So in the case shown above, we connected our gimbal to SimpleBGC GUI version 2.43 b9. However, the gimbal's internal control board has been programmed with a software version using firmware 2.50 b2, which is obviously higher than the GUI software that we are attempting to use (v2.43 b9). So as stated earlier, disconnect & quit out of the 2.43 b9 software, and then download and launch the version of the SimpleBGC GUI that is closest in number to the recommended firmware, which in this case would be 2.50 b3.

simplebgc_gui_versions

You should be able to connect successfully this time around with your settings completely intact.

More SimpleBGC tips can be found here.

You4reel, uploaded this short highlight video of the Miss Ireland 2015 competition. He filmed it with a Panasonic GH-4 balanced on the CAME-7800 gimbal.

The CAME-7800 is an upgraded version of the old CAME-7500 and comes pre-assembled. The 7800 has an updated quick release plate with tool-less adjustments on the roll and yaw axis, making it easier to balance your camera on the gimbal. Although, you4reel doesn't state what type of lens he used, the CAME-7800 is able to hold more weight than our Mini 2 gimbal. It has a max payload of about 6.5 lbs and is perfect for your Canon 5D model DSLR cameras.

CAME-7800 3 Axis Camera Gimbal

For more information on the CAME-7800 3-axis gimbal click below! Make sure to also sign up for our newsletter to receive updates and information on any new products we release.

CAME-7800 3 Axis Camera Gimbal

@martinellardphoto shooting at a skatepark with the #cametv #7800 #gimbal and #sony #a7sii ・・・
Setting up the #sonya7r2 and #cametv gimbal for some filming at @existskatepark in #swansea
#photographer #wales #action #skating #skate
via Instagram http://ift.tt/20Uct6P

Vimeo user, llija, uploaded this quick test CAME-TV 7800 gimbal test. The whole test was shot with the Nikon D600 plus a 17-35mm F.28 lens.

With a max payload of about 6.5 lbs, the CAME-7800 is perfect for DSLR cameras like the Canon 5D series, Nikon DSLRs and even Panasonic GH-4s with a heavier lens. The CAME-7800 comes pre-calibrated with a 32-bit Alexmos control board and is tool-less on the Roll and Yaw axis, making it easier for you to balance your setup on the gimbal. There are two different version of the CAME-7800 that you can purchase - the 7800 gimbal by itself or with a case and a balancing stand.

32 Bit CAME-7800 3 Axis Camera Gimbal

For more information on the CAME-7800 3-axis gimbal click below! Make sure to also sign up for our newsletter to receive updates and information on any new products we release.

32 Bit CAME-7800 3 Axis Camera Gimbal