If you have connected your gimbal via USB, you may need to install the proper driver for your Mac or PC to communicate with the control board which can be found Here>>.

Once you have installed the proper Mac or PC driver and restarted your computer, connect the gimbal, go into the SimpleBGC software, and on the upper left, select the proper USB port, and hit 'Connect'.

If you still do not see the gimbal or if you already have the proper drivers for your computer, please check your USB cable to make sure it is a Data cable. We suggest either testing the cable or just change the cable entirely to make sure it is not an issue.
Make sure the cable is fully connected to the gimbal and your computer, then restart the SimpleSBC program.