WE NOW HAVE A USA WAREHOUSE
We now have a USA warehouse to ship product from for our USA based customers. This will save you shipping time versus ordering from our China warehouse. Shipping is free from our China warehouse, but not from our USA warehouse. Currently we have a limited supply of products in our USA warehouse and we expect this to grow as the demand increases. View More>>
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FROM OUR USA WAREHOUSE
In an effort to provide 100% customer satisfaction we have recently established a Service and Support Facility based in the USA for customers located in the United States, Canada, South America and Mexico.
North and South America customers can be confident in receiving support for all technical issues and/or questions. If needed, our facility is equipped to handle Returns, Exchanges, or Repairs (that fall under our Warranty Policy) with faster turn around times and lower shipping costs as opposed to international shipping.
For further assistance, please contact our customer support department during the following times: Monday to Thursday 09:00 - 17:00 (PST), Friday 09:00 - 14:00 (PST).