If you are in need of technical support for your CAME-TV product, please first see our guide of FAQ articles for a listing of tips answering some of the most commonly asked questions.
- When/has my order been shipped yet?
- How do I connect my gimbal to the SimpleBGC software?
(WARNING: We strongly suggest that you connect to the software only if you've been authorized to do so directly by a CAME-TV associate. Doing so without guidance by official CAME-TV personnel can cause your gimbal to malfunction and in turn compromise your warranty status. Proceed at your own risk.)
- How do I upgrade/downgrade my firmware?
(WARNING: Do NOT upgrade or downgrade your firmware!!! See article above for more details.)
BOLTZEN LED SUPPORT:
- How do I control my Boltzen lights with my smartphone?