IMPORTANT DISCLAIMER: Please know that all CAME-TV gimbals come pre-programmed to properly function and stabilize right out of the box without the need for software tuning. However, if you choose to make adjustments using the SimpleBGC software, you do so at your own risk. If or when you choose to do so, we strongly urge you NOT to make any changes that are not recommended by us. Doing so may affect your gimbal's functionality, and may require you to send it into one of our facilities for repair at your own cost (if still under warranty). Before making any of the suggested changes below, we also advise that you save your current profiles once connecting and/or capture screenshots of each tab & profile.
On the most part, the CAME-TV Single gimbal can be balanced and fully operated straight out-of-the box. However, with the introduction of encoders, the most minor tweaks in the SimpleBGU calibration software can cause the Single to act somewhat erratic. Unfortunately, there is no undo button, nor is there a singular factory reset switch that can bring your gimbal back to its original state.
However, there is a very specific, yet simple 5-minute process that you can follow in order to get your gimbal functional again. Essentially, it will allow you to start over from scratch and remove any uncharacteristic behavior that you may have accidentally triggered. Tech media reviewer and colleague MrCheesycam breaks down this process step by step in the video below.
Download the SimpleBGC software HERE.
Download the CAME-TV Single Default Restoration profile if you are using SimpleBGC GUI version 2.55 b3 HERE.
If you are using SimpleBGC GUI version 2.56 b7, then download and use the Restoration profile linked HERE.
Not sure which SimpleBGC version you need? Click HERE.
Please note that these restoration profiles are intended to work ONLY for the CAME-Single and will NOT work for any other gimbal model.
NOTE: If you are only experiencing minor problems with your gimbal such as light shaking and vibrations, DO NOT follow the process above. Simply lowering your Motor Power can help eliminate those problems, as referenced in this article.