Most cameras are designed with its tripod mounting hole positioned perfectly center along the bottom/base of the camera body. However, there are a few cameras that have been designed with the mounting hole off-center, making it difficult to balance onto most gimbals. (See below)
Below you can see some samples provided by customer Ray Roscoe in using the extender plate along with his camera while balancing it onto the CAME-Optimus gimbal. (Click images to enlarge)
Notes from user Ray Roscoe:
1. Remove the center stop screw so the camera can slide just that bit further.
2. There are 2 small allen screw sin the plate, one needs to be removed tow enable the extension plate a little more movement.
If you're in the market for a used gimbal, particularly from a private, non-commercial seller (ex: eBay), there are several tips/precautions we advise before deciding to make the purchase.
1. Contact the seller and ask for detailed pictures of their actual gimbal, not a promotional photo. If there are any physical flaws on the gimbal (ex; scratches), it is best that you are made aware before making the purchase.
2. Ask the seller to provide you with a current video showing the gimbal's working status. It is common for users to make DIY modifications to the gimbal's physical state, or even alter the control board's programming (ex: to make joystick speeds faster). Ask the seller if they've ever modified the gimbal in any way, or if it is experiencing any functionality problems.
3. Secondhand/used purchases are NOT covered by our standard warranty.
4. If the used gimbal you are interested in is an older model and is no longer available on our website, then contact CAME-TV to make sure they still have parts available for that particular gimbal.
New owners of the CAME-Optimus who may have previously been familiar with it's top selling one-handed predecessor the CAME-Single may have noticed a small difference in how to power up their new device. With the Single, you would turn it on by holding down on the power button on the handle until it boots up. However, owners of the Optimus will come to learn that this is not the case with their new gimbal. To power up the Optimus, you simply need to do a 2-press sequence on the button that is found on the battery itself. Simply give it quick tap, and follow it up with a 2-3 second press & hold sequence until the gimbal turns on.
We must first note that all CAME-TV gimbals are pre-programmed and quality-tested to function right out of the box. No additional software tuning or firmware upgrades should be necessary. However, if you would like to make minor tuning adjustments with the SimpleBGC software at your own accord- such as changing joystick speeds, decreasing motor power, etc. - we suggest that you first SAVE the gimbal's default, factory-programmed settings before making such changes.
Should something go wrong as you're making the changes, you can always revert back and load the original default profiles. And please note that the profiles that you save contain settings that are unique to your gimbal. Sharing these profiles with other gimbal owners is not advised and can make their gimbal inoperable.
And perhaps most importantly, under no circumstances do we advise upgrading your firmware. Doing so will wipe your settings and make your gimbal inoperable. The only way to potentially make it functional again would be to send it back to a CAME-TV support facility for repair (at your own cost if out of warranty).
[IMPORTANT NOTE:] Your saved Default Profile is configured to the default Firmware installed on your Gimbal. If you attempt to upgrade your firmware, the saved Default Profile will no longer be valid.
Below is a list of authorized versions of the SimpleBGC GUI software to use with our CAME-TV gimbals. Instructions for connection and use can be found here. If you are unsure of which version below is appropriate for your gimbal, click HERE.