Author Archives: cametvblog

Encoders are special sensors that are added to each brushless motor of a Gimbal Stabilizer allowing the system to more accurately track motor position for increased stability which in turn also increases battery efficiency.

CAME-TV gimbals operate using the BaseCam SimpleBGC system. Only recently has the SBGC system been able to officially support Encoder Technology and our CAME-TV CAME-SINGLE Gimbal was the first handheld stabilizer to implement this new feature in a consumer ready product. Performance has been so successful, that we have been out of stock since it's first release.

came-action gimbal for gopro and xiaomi action cameras

Today not only has CAME-TV announced our first gimbal dedicated specifically for the GoPro, but we are proud to say this new Stabilizer model is also the first portable GoPro Gimbal with added Encoder technology. For more information about our new GoPro Stabilizer please visit our website at

came-action gimbal for sports gopro 3 axis

Sony a7RII Support Systems

With the new release of the Sony A7RII camera we have designed a cage that fits the Sony A7RII perfectly. With the A7RII in the cage, you have complete access to the battery so you can easily swap it out without having to take the camera out of the cage.

Depending on what type of setup you need, we offer many different accessories for our cage such as a Matte Box, Follow Focus, Shoulder Pad, Handles, 15mm Rods, and more. We also provide different bundles with our cage that provide some of these accessories as well.

From amateur to professional style videos, we aim to offer high quality products you need to support your system with confidence.



Cage Rig Shoulder Rig
Cage with Top Handle and 15mm Rod Base..... Rig which includes a MatteBox and Follow Focus.... Shoulder Rig which adds a Shoulder Pad and Handles....
read more read more read more

Yes, the batteries 18650 batteries from the first CAME-MINI gimbal are the same for the CAME-MINI2. The main difference between the two gimbals are the addition of tool-less adjustments for balancing your camera. Otherwise they are very similar.

Gimbals can work with either one or two IMU sensors. One sensor is placed above the camera to track camera positions, and the second (optional) is typically mounted to the vertical frame post for tracking frame angles.

frame imu greyed out alexmos basecam simplebgc gimbal

If you are using a Dual IMU system and cannot click on the Frame IMU button, it's possible this option has been disabled. Click over to the Advanced Tab and change the option for Frame IMU to Below YAW. Next Click the Write button to save your changes.

frame IMU below Yaw disabled greyed out

Now return to the Basic Tab and try to select the Frame IMU button for your options.

Brushless Motors can be wired to spin in clockwise or counterclockwise, and the software to control them can automatically change directions. Motors on Gimbals can also be mounted in many different ways, so the software needs to detect which way is the proper rotation for your setup. This is when you may need to use the Invert option under Motor Configuration.

Cametv Motor Invert configuration

Before starting this process make sure you have the Sensor Orientation setup correctly. This information is required when checking Motor direction. If you are unsure about your Sensor positions, check this article.

Once you have your sensors setup correctly, follow the instructions in the video below to determine if any of your Motors require the Invert option selected for your Gimbal.

We understand that many people want to Tune their Gimbals for different characteristics. But instead of downloading and sharing profiles, Keep in mind that Profiles carry several settings that are unique to your system. Instead of downloading and installing complete Profiles just for PID settings, we suggest just changing your PID settings manually through the software. This way you don't affect other settings such as Motor Invert Options, RC Settings, Sensor Positions, Follow Modes, etc.

Setting up Sensor Orientation

[Note: It is important that you Calibrate your Sensors After Performing these instructions]

There are two sensors on the CAME-TV 7800 Gimbal. One is located above the camera frame, and the other on the vertical frame. These sensors will determine Right from Left as well as Top and Bottom. As your camera moves, the sensors will track the camera’s position. If the sensor is setup incorrectly the gimbal will be confused and cannot stabilize the camera properly.

For the CAME-TV 7500 and 7800 Gimbal, setup the proper Sensor Orientation for both Camera IMU and Frame IMU.

First click the Camera IMU Button and then change the values to
Axis TOP: Z

Camera Sensor Orientation CAME-TV 7500 7800

After making these changes, make sure to Save the Settings by clicking the WRITE Button on the lower right corner of the SimpleBGC Application.

Next click the Frame IMU Button and change values to
Axis TOP: Y

Frame IMU Sensor Orientation CAME-TV 7500 7800.png

After making these changes, make sure to Save the Settings by clicking the WRITE Button on the lower right corner of the SimpleBGC Application.

simpleBGC Roll and Pitch scopes meters sensor positions

To verify that these settings are correctly tracking your camera's movement, first click on the CAMERA IMU Buttong. Now Tilt your camera up (lens towards sky), and tilt the camera down (lens towards floor). View the Pitch Scope on the right side of the application. The Arrow should follow the camera's movements and the point of the arrow should indicate the lens direction.

You can verify the Roll of the camera by tilting the camera body 90 degrees on it's side. When standing behind the camera, the ROLL Scope on the right side of the Application should follow the camera's movements.

If you are unsure about which settings to choose for your Sensor Positions, this video by MrCheesycam explains how to use the Auto Detect Mode.
Video: Setting up proper Sensor Orientation on CAME-TV 7800 Gimbal

[Note: It is important that you Calibrate your Sensors After Performing these instructions]

If you've received your gimbal, balanced your camera, and find the system works perfectly when panning Left or Right, but is not stable when Tilting Up or Down, double check if you've mounted the Camera Frame in the correct position. Take a look at the image below.


The Pitch motor (controls Tilt) should be located on the Left Side of your Camera (when standing behind the camera). If you have the motor on the right hand side, then the frame is both upside down and backwards. This will cause confusion with the sensor orientation as it tries to keep your camera level.

Surprisingly we receive several emails a week because of incorrect mounting of the camera. Most people will immediately start to change PID settings, and even attempt Firmware updates (not recommended unless you know what you're doing). Please double check this before attempting to modify any settings on your gimbal.

Install Camera Properly Came-TV Gimbal
Install Camera Properly. Pitch Motor on Left Side of Camera. Rotate Gimbal Frame if Necessary to Achieve this Position. Do not Disassemble the Gimbal. Simply remove camera and rotate frame.

For tips on how to properly balance your gimbal, click here.

Configure RC Tab Settings - JoyStick Control Options

Connect to the Gimbal with a USB Cable and launch the SimpleBGC Software. For info about downloading and installing the software read this article.

rc joystick control settings
NOTE: The values above are shown as a sample only and may not pertain to your gimbal's unique RC settings. Do NOT copy them!

RC Options Explained

1.. The Joystick on the CAME-TV is a 2-Axis Joystick. This means it can control movements from either Pitch, Roll, and YAW. The default setting controls Pitch (tilt up | down) and Yaw (pan left | right). If you want to change these settings to control the ROLL of the camera, you can do this here.

2. The MIN ANGLE and MAX ANGLE is used to control the maximum allowed camera position when using the Joystick. The camera will automatically stop according to these angles. We recommend using -45 and +45 degrees. If you feel you want to control more or less camera angle through the Joystick, you can make the changes here.

3. Speed is how fast the camera movement is when the Joystick is used. A higher Value will cause the camera to move quickly when the Joystick is applied. A lower value will allow the camera to move slowly. If you want to change the speed of your camera movement when using the Joystick, you can make the changes here.

4. LPF is used to control the responsiveness of the Joystick controls.

HIGHER LPF VALUE will delay the camera movements after the Joystick is applied. The camera will also take longer to come to a complete stop after Joystick. It will basically ‘ramp up speed’ during the start of camera movement and ‘ramp down speed’ at the end of camera movement.

LOWER LPF VALUE will have immediate camera response. The camera will move immediately when the Joystick is applied, and will come to a sudden stop after Joystick application. This causes a ‘jerky motion’ which does not appear smooth, but is better for tracking very fast subjects.

5. INVERSE is used to change the direction of Joystick Controls. This is used because Joysticks can be mounted in different positions. If you move the Joystick Up and your Camera camera points down, you can change this with the Invert Option for Pitch (Tilt). After making this change, when you point your Joystick Up the Camera will point Up (instead of down).

TIP: If you apply Joystick UP and the camera pans Left or Right, and when you apply

Joystick Left the camera Tilts Up, then you can swap these controls under the first setting (see Arrow 1).

6. The RC Sub-Trim is used to calibrate the Joystick. This is an electro-mechanical control surface that over time may need calibration for it’s true Neutral Position. The most common problem is slow ‘drifting’ of camera position. When the Joystick is not calibrated properly, the gimbal believes that someone is applying Joystick commands and starts to move. To calibrate your Joystick, ensure that your Joystick is in it’s true neutral position. Make sure it’s not binding or stuck, and is centered as best possible. Then simply click on the Auto button and the values will automatically be entered. Or you can try to change these values manually to correct drift issues.

Save the Settings by clicking the WRITE Button after you’ve made the changes.

If you need additional information, this video by MrCheesycam explains more about the RC Tab and various settings.

If your Gimbal is Beeping more than 15 times and continues non-stop, this could be a Low Battery Warning. If the beeping stops after about 13-14 beeps, this could be a Calibration Process (see here).

If the beeping does not stop, try to charge the battery for several hours and then try again.

If you feel you have left your battery charging long enough and are still having continuous beeping, you may either have a bad battery (not holding correct voltage) or possibly a bad Battery Charger.

Try another battery, or try another battery charger with your existing battery.

If your gimbal beeps several several times (approximately 13 times) whenever you restart the system, this could be a Calibration Mode. If it continues to beep non-stop, this most likely is a Low Battery Warning (see here).

When your Gimbal is going through a Calibration process it is important to have the entire gimbal level, hold the camera level, and also hold the gimbal frame square and centered. Once it is done calibrating, the gimbal should hold the camera position. If you allow the calibration to process while the gimbal or camera is not level, the calibration will be set to whatever position you allowed it to process.

We suggest disabling this feature and to only perform Calibration Manually when needed. To disable the Calibration process each time you restart, connect to the software and select the option 'Skip Calibration on Startup' under the Basic Tab.


Make sure to click on the Write Button to save your settings. Now each time you startup, the Gimbal will boot up immediately.

When connecting the Gimbal via USB to the software, sometimes you may find the motors do not operate when you power the entire system On. The problem may be a setting in the software that temporarily disables the Motors. This setting is used when you are working on the gimbal, and need to change settings without powering the system off or disconnecting.

To turn the motors back on, click on the Motors ON/OFF Button located at the lower left of the SimpleBGC Application Screen.

SimpleBGC Motors On OFF Button

If your system is powered on and connected to the Software, this button will toggle power to the Motors On or OFF.

IMPORTANT DISCLAIMER: Please know that all CAME-TV gimbals come pre-programmed to properly function and stabilize right out of the box without the need for software tuning. However, if you choose to make adjustments using the SimpleBGC software, you do so at your own risk. If or when you choose to do so, we strongly urge you NOT to make any changes that are not recommended by us. Doing so may affect your gimbal's functionality, and may require you to send it into one of our facilities for repair at your own cost (if still under warranty). Before making any of the suggested changes below, we also advise that you save your current profiles once connecting and/or capture screenshots of each tab & profile. And perhaps most importantly, NEVER UPGRADE YOUR FIRMWARE, even if the SimpleBGC software tells you to.

AT-A-GLANCE CHECKLIST - What you'll need in order to successfully connect to the SimpleBGC software.

- A Mini USB cable capable of data transfers (the type used for hard drives, not smartphones)
- Make sure Java is up to date
- Download necessary driver
- Install correct version of software


In order to run the SimpleBGC software on a MAC OSX, you first need to download the MAC driver for the software which can be found by Clicking Here>>.

For Windows computers, when you connect the gimbal to your computer, it may automatically install the proper drive. If the driver for the gimbal was not installed then you can find the driver by  Clicking Here>>.

Once you have downloaded & installed the driver, you then would need the SimpleBGC software that matches the firmware on your Control Board Here>> (If you are on Windows use the .exe file and for Mac use the .jar file).



(For Mac OSX)
After you have downloaded and unzipped the software, you will see the following files below. You need to make sure to launch the SimpleBGC_GUI.jar file on a MAC system.



You may be prompted with a message saying that your system cannot open the file from an 'unidentified developer'.


If that is the case, you would need to 'Control + Click' or 'right click' on the file and choose Open.



WARNING: In the event that you receive an error message stating a "GUI Version Mismatch," this means that the software version you are attempting to use is not compatible with the firmware used to program your gimbal's board. No matter what, DO NOT UPGRADE THE FIRMWARE, even if the SimpleBGC software tells you to do so. Doing so will wipe your board's settings and prevent your gimbal from functioning normally. Click here for instructions on how to proceed if you are asked to upgrade your firmware.

Shown above: When your gimbal's board (& associated firmware) conflicts with the SimpleBGC software that you are attempting to connect to. Click here for more information.

(Both Windows and Mac OSX)
You should now see the SimpleBGC GUI software. Once the gimbal is securely connected via USB Data Cable, choose the appropriate port (usually the last one), and click connect on the top left.



Please Note: If you are unable to connect the gimbal to the SimpleBGC software, please make sure your USB Cable is a Data Cable. Some USB cables are only used to charge devices and not a true Data USB Cable. Try swapping the USB Cable, reload the software, and try again.


WARNING: We must again strongly urge that you do not suggest making any changes to software settings without direct guidance from a CAME-TV representative. Changing the wrong settings can cause malfunction to your gimbal's performance, and may cause the need to send it in for repair at your cost (if still under warranty).

Typically, the connection port is the last one that is listed on drop down menu (and it is highlighted by default). Once you have it selected, click on the CONNECT button. Once you are connected, you will see values populate the screen. It is only after you successfully connect to the SimpleBGC software is it ok to turn on your gimbal. Turning on your gimbal may be necessary to do on-the-spot testing, such as adjusting motor power, or joystick speeds.

If you are connecting because of erratic behavior from your gimbal (shaking, spinning), you can always simply hit the MOTOR ON/OFF switch to temporarily deactivate the motors, but keep the gimbal powered up and connected.

Once you have familiarized yourself with the software, and have made the necessary changes (ex: increased motor power), you can click on the WRITE button to save your settings.

Once you have all the changes necessary and are ready to discontinue use, simply hit the DISCONNECT button on the top left of the screen. Once disconnected, you may remove cable from your gimbal and resume use.

We DO NOT RECOMMEND upgrading the firmware on your gimbal as it will reset the Gimbal configuration and you will have to start from scratch to reprogram the gimbal. Even if you have saved your previous PID profiles, the new firmware requires an entirely new profile that is specific to that exact firmware version. More than likely your PID Profiles that were saved using a previous firmware will not work correctly with the new firmware.

If you do not know how to Tune your own system from scratch, we recommend downgrading the firmware back to the original version, and restoring the Default Profile.

If you have a Gimbal with Encoders this will especially be difficult to revert. Encoders are tuned specifically for each motor for each gimbal assembled. These settings will not translate to other gimbals exactly.

All the products sold by CAME-TV are eligible for a (1) year warranty from the time of delivery or in-store purchase date. CAME-TV will repair or exchange(only the defective parts will be replaced)any product that fails to meet the specifications provided within the product's warranty period. Customers based in the United States have the option to potentially send their unit to CAME-TV's US-based support facility, but still must follow the guidelines below.


What is not covered by this warranty?

  1. Crash, scratch, tear, burn, or any damage caused by non-manufacturing defects;
  2. Product which did not operate in conformance with installation environmental, mechanical or electrical requirements;
  3. Any malfunction results from misuse, abuse, vandalism, neglect, improper modification, disassembling, storage, transportation, or handling;
  4. Lost or misplaced products/parts not caused by manufacturing defect
  5. The original identification markings on the product have been tampered, removed, or defaced;
  6. Damage caused by the operation of the unit with a low charged or defective battery;
  7. Damage caused by reliability or compatibility issues when using unauthorized third-party parts;
  8. Failure and damaged caused by force majeure.
  9. Failure or malfunction caused by firmware upgrade/downgrade and/or unauthorized changes to software settings.
  10. Damaged products that were either purchased used or secondhand and/or without original CAME-TV purchase documentation.


The warranty, what you need to know.

  1. Customers are responsible for shipping cost when sending their product(s) back; Technical Support will examine and identify the problem and responsibility; CAME-TV will cover all the test cost, material cost, labor cost, and delivery fee when sending the repaired product back to customers if it is a quality problem in itself. However, customers will be in charge of any customs duty fees that may be required on both incoming & outgoing shipping processes;
  2. If the product is deemed not to be covered by this warranty, we will contact customer to accept the repair cost, or on its option, have the product returned back to the customer;
  3. Accepted repair jobs may take anywhere between 3-8 weeks before product is returned to the customer. CAME-TV is not responsible for delays in the shipping process.
  4. Customers can contact us via email (from Americas: [email protected], from outside Americas: [email protected]) for more details of maintenance process.


Non-Warranty Repair Requests

If your product has either voided any of the warranty terms stated above, or exceeded the 1-year warranty period, then you can still send us a request to have your item diagnosed & repaired. In doing so, please know the following:

  1. Customers must email technical support and present complete details on the problem they are experiencing with their CAME-TV product.
  2. Based on the customer's report, CAME-TV will first determine whether or not repair is possible.  And secondly, which support facility is capable of handling the repair (US or International).  If it is determined that repair is possible, the customer will be presented with a preliminary quote citing the approximate cost for inspection, parts, and labor.
  3. If the customer wishes to move forward with repair, they must agree to pay all costs, including a mandatory & non-refundable inspection fee* (US based repairs only), incoming and outgoing shipping costs, cost of parts, and supplemental labor fees**.
  4. Upon agreement of repair, the inspection fee* must be paid to CAME-TV technical support prior to the product being sent out (US based repairs only). Once the repair is successfully completed, the customer must pay the remaining fees for parts, labor & return shipping before the repaired product is sent back to the customer.
  5. Repair can take anywhere from 4-8 weeks for non-warranty repairs, not including shipping time.
  6. CAME-TV reserves the right to decline repair services and return any non-repairable products that are no longer under warranty back to the customer.
  7. For older CAME-TV products, it  may be possible that the product itself has been discontinued, and parts may be either limited or unavailable.  If you plan to purchase an older CAME-TV product (secondhand/used), please double check with our support team to see if the part you need is available for purchase/replacement.
  • Note to US-based customers regarding non-warranty repairs
    • *Inspection fee for US-based customers with non-warranty repair requests is $30 USD (flat rate per product).
    • **Rate for labor fee will be provided by technical support associate once repair request is received and details have been disclosed.